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Privacy Notice
Data Controller
Türkiye’nin Otomobili Girişim Grubu Sanayi ve Ticaret Anonim Şirketi (‘‘Togg’’)
Address
Bilişim Vadisi, Muallimköy Mahallesi, Deniz Caddesi, No:143/1 41400 Gebze/Kocaeli-Türkiye
Introduction
As Togg, we highly value the processing and protection of your personal data. This Privacy Notice is prepared in order to ensure that our users are informed about the personal data processing and transfer during the provision and development of various services within the Togg Website, in accordance with Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on Principles and Procedures to be Followed in Fulfillment of the Obligation to Inform.

In addition to this, you can find detailed information about the processing of your personal data obtained by automated methods via the cookies used on the Togg website, the types of cookies used, and your management preferences regarding these cookies in the Cookie Policy.
A. Create Membership/Account
Your personal data regarding identity information (name, surname) and contact information (e-mail address) will be collected via electronic forms located in the account creation screen. Your personal data will be processed limitedly for the purposes of conducting membership/account creation and verification of contact information, conducting customer relationship management processes, conducting contract processes, conducting business/product/service commitment processes, and conducting communication activities, according to the ‘‘Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract’’ and ‘‘Processing of data is obligatory for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject’’ legal basis regulated in Article 5 (2) of the KVKK.

Your personal data, which we process on the account creation screen, may be transferred to our suppliers residing in Turkey by taking the necessary technical and administrative measures within the scope of the above-mentioned purposes in accordance with Article 8 of the KVKK. In addition, if necessary, your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
B. Creating Personalized Togg Smart Device (Configurator) and Calculators
Your personal data regarding customer transactions (vehicle configuration information, savings amount, annual fuel consumption, charging time calculation information) will be collected via information logged in by you on the personalized Togg smart device creation configurator, charging time and savings calculator screens. Your personal data will be processed limitedly for the purposes of conducting products/services marketing processes, conducting contract processes, conducting marketing analysis activities, conducting customer satisfaction activities, conducting customer relationship management processes, and conducting business/product/service commitment processes, according to the ‘‘Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract’’ and ‘‘Processing of data is obligatory for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject’’ legal basis regulated in Article 5 (2) of the KVKK.

Your personal data, which we process on the personalized Togg smart device creation configurator, charging time and, savings calculator screens, may be transferred to our suppliers residing in Turkey by taking the necessary technical and administrative measures within the scope of the above-mentioned purposes in accordance with Article 8 of the KVKK. In addition, if necessary, your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
C. Pre-Order
Your personal data regarding customer transactions (invoice information, smart device order information) and contact information (address) will be collected via electronic forms and screens during the pre-order creation process. Your personal data will be processed limitedly for the purposes of conducting pre-order creation processes, conducting contract processes, conducting goods/services sales processes, and informing authorized institutions according to the ‘‘Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract’’ and ‘‘It is obligatory for compliance with a legal obligation to which the data controller is subject’’ legal basis regulated in Article 5 (2) of the KVKK.

Your personal data, which we process for the pre-order creation process, may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations by taking the necessary technical and administrative measures in accordance with Article 8 of the KVKK.
Ç. Togg Wallet
Your personal data regarding identity information (name, surname, nationality, T.C. ID number, birthday), contact information (phone number), and customer transactions (information on balance amount and balance filling sources; spending, cancellation and refund amounts; payments and payment methods/preferences) will be collected via electronic forms and screens during the Togg Wallet creation process. Your personal data will be processed limitedly for the purposes of conducting identity verification procedures, conducting finance and accounting transactions, conducting activities in compliance with legislation, conducting contract processes, conducting payment services processes, conducting goods/services sales processes, and informing authorized institutions according to the ‘‘Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract’’ and ‘‘It is obligatory for compliance with a legal obligation to which the data controller is subject’’ legal basis regulated in Article 5 (2) of the KVKK. Your personal data (identity and customer transaction information) that you shared within the scope of Togg Wallet creation process will be transferred to Turkcell Ödeme ve Elektronik Para Hizmetleri A.Ş. with your explicit consent, which is governed by the Law on Payment and Securities Settlement Systems, Payment Services, and Electronic Money Institutions No. 6493. Besides, your financial information (credit/debit card information), which you input during payment transactions will not be stored in Togg's databases.
D. ToggCare
Your personal data regarding identity information (name, surname), contact information (e-mail address, phone number), customer transactions (request, suggestion and complaint information, message content), and visual & audio record information (call center voice recordings) will be collected via contact us form and call center conversations within the scope of ToggCare user call center request management and solution services. Your personal data will be processed limitedly for the purposes of conducting communication activities, following up on requests/complaints, conducting research/investigation activities necessary to carry out support services on the subject of the request, providing information and support services, conducting customer relationship management processes, receiving and assessing recommendations for business process improvement, conducting customer satisfaction activities, and using them as evidence of future disputes, according to the ‘‘Processing of data is obligatory for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject’’  and ''Data processing is obligatory for the establishment, exercise or protection of any right'' legal basis regulated in Article 5 (2) of the KVKK.

Your personal data may be transferred to our suppliers residing in Turkey by taking the necessary technical and administrative measures within the scope of the above-mentioned purposes in accordance with Article 8 of the KVKK. In addition, if necessary, your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
E. Website Support, Development and Information Security
Your data regarding transaction security information (IP address, website input-output information, computer screen records) will be collected via information security systems and electronic devices within the scope of carrying out support/development activities and conducting information security processes within the services provided on the Togg Website. Your personal data will be processed limitedly for the purposes of conducting information security processes, conducting access authorisations, conducting audits and ethical activities, conducting storage and archive activities, securing data controller operations, providing information to authorized institutions, and conducting activities in compliance with legislation, according to the ''It is expressly provided for by the laws'', ''It is obligatory for compliance with a legal obligation to which the data controller is subject'', and ''Processing of data is obligatory for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject" legal basis regulated in Article 5 (2) of the KVKK.

Your personal data may be transferred to our suppliers residing in Turkey by taking the necessary technical and administrative measures within the scope of the above-mentioned purposes in accordance with Article 8 of the KVKK. In addition, if necessary, your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
F. Legal Processes
In the event of legal processes, your personal data, which is collected during the provision of various services on the Togg Website, will be processed limitedly for the purposes of conducting activities in compliance with legislation, following up and conducting legal transactions, and informing authorized institutions, according to the ''It is obligatory for compliance with a legal obligation to which the data controller is subject'' and ''Data processing is obligatory for the establishment, exercise or protection of any right'' legal basis regulated in Article 5 (2) of the KVKK.

Your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
F. Legal Processes
In the event of legal processes, your personal data, which is collected during the provision of various services on the Togg Website, will be processed limitedly for the purposes of conducting activities in compliance with legislation, following up and conducting legal transactions, and informing authorized institutions, according to the ''It is obligatory for compliance with a legal obligation to which the data controller is subject'' and ''Data processing is obligatory for the establishment, exercise or protection of any right'' legal basis regulated in Article 5 (2) of the KVKK.

Your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
F. Legal Processes
In the event of legal processes, your personal data, which is collected during the provision of various services on the Togg Website, will be processed limitedly for the purposes of conducting activities in compliance with legislation, following up and conducting legal transactions, and informing authorized institutions, according to the ''It is obligatory for compliance with a legal obligation to which the data controller is subject'' and ''Data processing is obligatory for the establishment, exercise or protection of any right'' legal basis regulated in Article 5 (2) of the KVKK.

Your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.
Your Rights and Application Methods of Your Personal Data
You have the rights to request regulated in Article 11 of the KVKK:

● to learn whether your personal data are processed or not,
● to demand for information as to if your personal data have been processed,
● to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose,
● to know the third parties to whom your personal data are transferred in country or abroad,
● to request the rectification of the incomplete or inaccurate data, if any,
● to request the erasure or destruction of your data under the conditions referred to in KVKK,
● to request reporting of the operations carried out to third parties to whom your personal data have been transferred,
● to object to the occurrence of a result against yourself by analyzing the data processed solely through automated systems,
● to claim compensation for the damage arising from the unlawful processing of your personal data.

Regarding your processed personal data, you can send your requests and applications, to togg.kvkk@togg.com.tr by your registered e-mail address in our systems; to turkiyeninotomobili@hs01.kep.tr registered e-mail address (KEP) by your registered e-mail address (KEP) and secure e-signature or mobile signature; or you can send your application in written to Muallimköy Mah. Deniz Cad. No:143/1 Gebze/Kocaeli address. Also, you can decide on other methods to send requests and applications provided from Communique On The Principles And Procedures For The Request To Data Controller.

Your request for your rights regulated under Article 11 of the KVKK will be concluded as soon as possible regarding the nature of the request and thirty days at the latest, free of charge. However, if the transaction also requires an additional cost, you may be charged based on the tariff determined by the Personal Data Protection Board.
Privacy Notice Updates
The Privacy Notice will be updated according to the services and conditions that change within the Togg Website, and regulatory developments. Notifications for the update of the Privacy Notice will be published by Togg on the website.
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TÜRKİYE’NİN OTOMOBİLİ GİRİŞİM GRUBU SANAYİ VE TİCARET ANONİM ŞİRKETİ COOKIE POLICY
This text has been prepared by Türkiye’nin Otomobili Girişim Grubu Sanayi ve Ticaret Anonim Şirketi (“Togg”) as data controller within the scope of Article 10 of the "Law No. 6698 on the Protection of Personal Data" ("Law") and "Communique On Principles And Procedures To Be Followed In Fulfillment Of The Obligation To Inform".

As Togg, we use first party and third party cookies in some areas of the https://www.togg.com.trwebsite (“Website”). This Cookie Policy (“Policy”) is valid for the Website managed by Togg, and cookies will be used as described in the Policy.

The purpose of this Policy is to inform you about the processing of personal data obtained automatically through the placing of cookies used on our Website on your device; for which purposes, what type of cookies we use and how you can manage these cookies. Except for the necessary cookies, explicit consent of the users is obtained and the opportunity of changing their consent any time is provided.

Through the cookie management panel, users can see the types of cookies used on our Website and can set their preferences with the “on” or “off” options for all cookies other than necessary cookies. Users can always change their preferences through this panel.
What Does Cookie Mean?
Cookies are small text files created on your device by a website and contain data in name-value format. Cookies enable the website you visit to store information on your device and use this information during your next visits. Cookies created by a website are stored by the internet browser you use to access the site, and cookies do not contain personal data about visitors such as name, gender or address. The information contained in the cookies can only be accessed by the website domain name https://www.togg.com.tr  that created the relevant cookie and can only be accessed if you use the same internet browser.

Cookies have become an important part of internet technologies today, and their main functions are to remember the preferences of the online visitor and to recognize the device during connection, and almost every website uses cookies.
Who Sends Cookies and How?
Cookies are sent through the communication established between your internet browser (such as Chrome, Firefox, Safari, Edge, etc.) on your device during your browsing and the website servers of Togg.

What are the Types of Cookies? :

● According to their ownership:

    ○ First Party Cookies It is placed on the device directly by the website visited or by Togg.
    ○ Third Party Cookies These are cookielists placed on the device by a third party, such as an advertiser or analytical system, in cooperation with Togg.

● According to time that they are active:

    ○ Session Cookies It provides data that can be stored until the user closes the browser or the session expires. They are short-term cookies.
    ○ Persistent Cookies These are cookies that stay on the drive until the cookie is deleted by the user or until the specific expiration date for the cookie. Persistent cookies have a written expiration date of variable duration in their code.

● According to their intended use:

    ○ Necessary Cookies These are cookies that are necessary to navigate the website and use features such as accessing secure areas of the site.
    ○ Functionality Cookies It allows the website to remember the past choices (username information, password information, which language is preferred, etc.). Preference cookies that provide automatic access to the website are also called functionality cookies.
    ○ Statistical Cookies also known as performance cookies, are cookies that provide anonymous, statistical data about the use of the website. By using statistical cookies, data on how the user uses the website, the pages the user visits, the links the user clicks can be stored. Anonymized statistical cookies are not used to identify the website user. The purpose of these cookies is to make the website more functional.
    ○ Marketing Cookies These are cookies that can be used by companies operating to create a profile of your interests and show relevant advertisements on other sites.
For What Purposes and on What Legal Grounds Will Your Personal Data Be Processed?
Necessary cookies are used to fulfill an information society service you have requested (logging in, filling out forms and remembering privacy preferences). Your personal data collected through these cookies are processed within the scope of clause (c) "Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the 2 contract." or clause (f) "Processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject." of paragraph 2 of Article 5 of the Law.

Advertisement and Marketing cookies are used by our business partners to profile your interests and show you relevant advertisements. Your personal data collected through these cookies are processed based on the legal reason of explicit consent within the scope of paragraph 1 of Article 5 of the Law.

Performance/Analytical cookies are cookies that allow statistical measurement to analyze the behavior of users on websites. These cookies are frequently used to improve the site, including measuring the impact of advertisements on data subjects. They are used by website owners to estimate the number of unique visitors, identify the most important search engine keywords that lead to a website, or monitor website browsing. Your personal data collected through these cookies are processed based on the legal reason of explicit consent within the scope of paragraph 1 of Article 5 of the Law.

Functionality cookies are used to make our website more functional and personalize it (with the exception of your privacy preferences, ensuring that your other preferences are remembered when you re-enter the site). Your personal data collected through these cookies are processed based on the legal reason of explicit consent within the scope of paragraph 1 of Article 5 of the Law.
Information About Cookies Used on Our Website
Information about cookies on our website is given in the table below:
Information about cookies on our website is given in the table on web version
Transfer of Personal Data Processed Through Cookies
Within the scope of our activities carried out with cookies, your personal data is transferred to our suppliers for the purpose of customizing the services of Togg, carrying out marketing activities, execution and examination of business activities, and execution of goods and service purchase operations.

In addition, if you give your consent for the statistical and marketing cookies specified in the table above; your personal data will be processed on servers abroad through third-party infrastructure providers Google and Facebook for a limited purpose of storage and archiving activities. In this context, your personal data will be processed by service providers whose servers are located abroad, based on your explicit consent, by taking the necessary technical and administrative measures.
Management of Cookies
The use of cookies is not mandatory to use our website, but if you set your browser not to accept cookies, the quality of your user experience may decrease and various functions of our sites may be impaired. In particular technical cookies enable the website to perform its basic functions. Since technical cookies enable the website to work technically, if you turn them off, some functions on the website may not work properly.

You can turn the buttons on or off according to your preference, click the “Accept Selected”  button, and refresh the page to activate your settings.

You can configure your browser to block cookies for all or specific sites, to alert when cookies are created, to block third-party cookies, or to count all cookies as session cookies. In addition, you can delete cookies through your browser or view the list and values of cookies stored in your browser. For detailed information about the cookie management functions of your browser, please click on the relevant link below and get information from your browser's website
In addition;

● Click to  turn off Cookies managed by Google Analytics.
● Click to manage the personalized advertising experience provided by Google.
● Preferences in terms of cookies used by many companies for advertising activities can be managed through Your Online Choices.

For more detailed information about cookies, you can visit https://www.aboutcookies.org or https://www.youronlinechoices.eu/ or use the "Privacy Badger” application (https://www.eff.org/tr/privacybadger).
Data Subject’s Requests
For your rights under the 11th article of the Law and detailed information, you can review the Privacy Notice. Togg reserves the right to change the terms of use regarding cookies and the Cookie Policy.
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INFORMATION SECURITY POLICY
Document Number : TPOIT001
Revision Number : A0
Publish Date : 30.05.2022
As Togg, we are developing electric and connected new generation cars, and creating a mobility ecosystem around these cars, on the way we set out with the aim of creating an automobile brand that Turkey owns the intellectual property rights to compete on a global scale. By means of this ecosystem, we aim to make life easier for the masses and to contribute to a clean future by zeroing harmful emissions. Information security is of critical importance for us by strategically and operationally means, to protect Togg's technology, know-how and company reputation, as well as to sustain our business activities. Information assets owned or used by our company are essential elements for the creation and improvement of our business activities, products, and services. In this context, within the framework of legal compliance, access controls are given in accordance with the principle of "need to know" and security measures are taken in accordance with the developing technology. The Information Security Management System, which provides an appropriate balance between risks and precautions for the organization's information assets and services, is implemented by taking information security threats into consideration. In this context, our fundamental principles in Information Security are:
• Togg information assets can only be accessed by authorized persons, ensuring that the accessed data is accurate and accessible within the expected timeframes.
• Information security and business standardization are provided in the management of information systems that are used to achieve Togg's business processes and goals.
• Information security awareness of employees, stakeholders and third parties are ensured.
• The Information Security Management System established within Togg is operated with a risk-based perspective and continuous improvement is ensured.
• Information security requirements arising from the national or international regulations which are Togg is subjected to, the legal and relevant legislation requirements, the obligations arising from the agreements, and corporate responsibilities towards internal and external stakeholders are met and ensured.
• The personal data we process is processed, stored, transferred in accordance with the European and Turkish Personal Data Protection legislation (GDPR and KVK Law), and the process is operated in accordance with the legislation in case of termination of legal commitment with the relevant persons.
• It is ensured that core and supporting business activities within Togg are available with acceptable downtimes.
• At Togg, efforts are made to minimize the possibility of information security violations, and actions are taken to minimize the impact of our stakeholders (employees, consumers, shareholders, etc.) in case of violations.

In line with this policy; we commit that we will realize our information security principles and ensure the establishment, operation and maintenance of the information security management system in accordance with the TS ISO / IEC 27001 standard, and that we will allocate the necessary resources for this, that we will evaluate the effectiveness of our Information Security Management System and that we will continuously improve it and that this point of view will be announced to all relevant parties.
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USER AGREEMENT (TERMS AND CONDITIONS)
Thank you for preferring the Trumore Mobile App and Togg Website (hereinafter referred to as ‘‘Trumore’’). Before using the Trumore, please read these terms and conditions carefully.

This User Agreement (“Agreement”) is signed between the individual user of the Trumore (“You” or “User”) and Türkiye’nin Otomobili Girişim Grubu Sanayi ve Ticaret Anonim Şirketi (“Togg” or “Company”) which is located at Bilişim Vadisi, Muallimköy Mah. Deniz Cad. No:143/1, 41400 GEBZE / KOCAELİ to regulate the terms and conditions regarding access and use of the services (“Services”), which are detailed below, provided through the Trumore.

Before you start using the Services, you must have read this Agreement on the sign-up screen during your sign-up to the Trumore, and if you complete the sign-up process, you will be deemed to have read and accepted this Agreement.

Togg may change the services provided in the Trumore and the terms of the Agreement partially or completely. These changes will be updated first in the Trumore, then sent to your registered e-mail address on the system and/or sent to you via push notifications. You are deemed to have accepted these changes by continuing to benefit from the services after the change notifications we have sent to you. The changes will take effect on the date specified in the notification, or within 7 (seven) days of the notification being published in the Trumore.

GENERAL PROVISIONS

Trumore is a platform that allows Users, who download the application or visit the website, to use the services listed below partially or completely without being required to own a Togg Smart Device. Trumore works in tandem with the Togg Smart Device to transform it into a new generation smart mobility device.

Togg will request some information during sign-up that may be needed to provide services in the Trumore. Without prejudice to the Togg Wallet services, we do not apply any confirmation procedure regarding the accuracy of this information, except for the phone number and e-mail address. In this respect, you are responsible for the accuracy and up-to-dateness of the information you provide while signing up for the Trumore. After filling in the information requested during sign-up, if you click the "Create Account" button, your membership will be completed, assuming that you have accepted the terms and conditions set forth in the Agreement.

It is your responsibility to protect the confidentiality of the password you have registered with the system during your membership, and Togg does not accept liability in any way if the password is shared with others or organizations.

By completing the required verification, you have the opportunity to change your personal information from the "Profile" tab, and your password information from the "Account Settings" tab at any time within the Trumore.

Unless otherwise stated, Togg provides the Services included in the Trumore free of charge for the purpose of transforming the Togg Smart Device into a new generation smart mobility device, and does not make any commitment that the Services will meet your expectations.

If you want your account, which was created as a result of your membership defined in the Trumore, to be deleted, you can click the "Delete My Account" button in the "Profile" tab.  

The results generated through the calculators on the "Discover" screen of the Trumore may vary, as the battery specifications of the Togg Smart Device are calculated based on the average use of fuel and electricity prices from official sources. Togg has no responsibility in this regard.

Togg takes all necessary measures in its systems to protect the Trumore from viruses and similar software. Accordingly, Togg does not accept any responsibility for errors that may arise from the User's software and operating systems and their direct or indirect consequences.

Togg does not accept any liability for User comments and shared messages made within the Trumore. If the Trumore is used in violating moral rules, disrupting public order, violating the personal rights of others, infringing on the intellectual property rights of Togg and/or others, Togg may suspend the account of the User who engages in such actions or cancel its membership by terminating the contract.

SERVICES      

1. Tru ID

Tru ID is a unique identification number that will be provided free of charge during membership in the Trumore, through the Trumore, or with the screen to be located in the Togg Smart Device, given to the User in order to benefit from the services provided under the terms of the Agreement, and if any, can be matched with the Togg Smart Device.

Through Tru ID, Togg aims to recognize the User’s mobility experiences, empathize with the User, and develop proposals in accordance with the User’s needs. Togg acts in compliance with the conditions set out in the "Protection of Personal Data" clause below and the Law on the Protection of Personal Data No. 6698 (''KVKK'') within the scope of this Service, which it offers to improve mobility.

In case that the User owns a Togg Smart Device, he/she will be able to integrate the Tru ID with the Togg Smart Device and benefit from additional services provided by Togg, including after-sales support services.    

2. Togg Wallet

Togg Wallet is a tab within the Trumore, that contains the Digital Asset Wallet and Togg Digital Wallet.  

The Tru ID owner/User can begin exploring the NFT Offering Platform with its Digital Asset Wallet without logging into a new platform, and places bids on digital artifacts with Avax in the Digital Asset Wallet. The User will be able to store the NFT's purchased with Avax in the Digital Asset Wallet or share them with anyone they want.  

Togg Digital Asset Wallet does not perform any crypto asset sales activities. The User will be able to transfer Avax to the Digital Asset Wallet via any stock exchange or wallet.

While creating the Digital Asset Wallet, an authentication process will be conducted via the information obtained from the form to be filled out by the User at the first stage through the NVI Identity Sharing Platform, pursuant to the Know Your Customer Principles, within the scope of Article 6 and 6 (a) of the Regulation on Measures Regarding Prevention of Laundering Proceeds of Crime and Financing of Terrorism, and General Communiqué of The Financial Crimes Investigation Board (Serial No. 19). After this process is completed, the artificial intelligence-assisted authentication process will need to be completed through the useruploaded T.C. ID card photo and a selfie. Following successful validation processes, the User will be able to access the Digital Asset Wallet.

You can conduct your payment transactions for other services within the Trumore by transferring the balance via the Togg Digital Wallet.

Togg operates with Turkcell Ödeme ve Elektronik Para Hizmetleri A.Ş. (“Paycell”),  which is governed by the Law on Payment and Securities Settlement Systems, Payment Services, and Electronic Money Institutions No. 6493 in order to provide Togg Wallet services. Paycell is responsible for providing payment services and carrying out payment service processes in accordance with the applicable legislation.

The User must be at least 18 (eighteen) years old to benefit from the Togg Wallet services. In this context, Togg will conduct the authentication process remotely within the scope of Article 6 and 6 (a) of the Regulation on Measures Regarding Prevention of Laundering Proceeds of Crime and Financing of Terrorism, and General Communiqué of The Financial Crimes Investigation Board (Serial No. 19).      

3. Create Your Own Device and Pre-Order

You can design your Togg Smart Device in accordance with your needs and tastes in terms of colour, interior equipment, exterior equipment, etc. via the "Create Your Own Device" tab on the Trumore and you can create your pre-order for Togg Smart Device from the "Pre-Order" tab through the Togg Wallet. Price differences for your Togg Smart Device, which is designed in accordance with your choices, will be reflected in the recommended turnkey price, and the turnkey price may differ on the delivery date. You can review the Pre-Order Agreement for more detailed information regarding pre-order.    

4. ToggCare

Togg provides its users with the ToggCare service for the solution of any questions or problems related to the Togg Smart Device and/or Trumore via the Trumore. Within the scope of ToggCare, the User will convey the questions or problems to Togg via the form in the "Contact Us" tab, and then the Togg call center employees will contact the User. The User will also be able to reach the ToggCare service through the "Chatbot" tab.

Togg will try to resolve the inconvenience reported by the User within a reasonable time period. However, Togg does not commit an absolute solution to the User within the ToggCare service.    

5. Trumore-go  

Togg aims to provide road and map information support to the User through Trumore-go. The User will be able to access their favorite locations more easily by recording the addresses they frequently visit, such as home and workplace.

The navigation service provides the route information you request based on the images taken from the satellite, Togg does not make any commitment regarding the road and map information it offers on these platforms. The User will not be able to use Navigation to create other content, products, or services that may violate the obligations in this Agreement.

In order to benefit from the Navigation service, the User must allow the location information to be accessed by the Trumore. However, the User can change the preference for accessibility to location information at any time via device settings.

The User has the right to win magnets in each of the 81 provinces where he/she travels at least 10 km. The magnet gain can be turned off by the User from the “Account Settings” tab of the Trumore. However, by turning off the magnet gain, the previously acquired magnets will not be deleted directly, and the User must delete the magnets he/she has acquired one by one.
 
INTELLECTUAL PROPERTY RIGHTS

Economic rights, such as the right of adaptation, reproduction, distribution, and communication to the public by devices enabling the transmission of signs, sounds, and/or images, which are regulated under Articles 21 to 25, and moral rights, such as the right to disclose the work to the public, the right to designate the name, the prohibition of modification, and the right of the author against persons who own or possess a work, which are regulated under Articles 14 to 17 of the Law on Intellectual and Artistic Works No. 5486, within the scope of the software and design of the Trumore, belong to Togg.

Unauthorized use of trademarks, designs, patents, and content (information, pictures, logos, brands, and icons) displayed in the Trumore and protected by Togg, is  prohibited in accordance with the Industrial Property Law and the Law on Intellectual and Artistic Works.

PROTECTION OF PERSONAL DATA

Togg acts in accordance with the KVKK in the processing and transferring of your personal data, gives great significance to the security of your personal data, and takes technical and administrative measures that are compatible with current technological developments in accordance with Article 12 of the KVKK.

The personal data we collect through the Trumore will be processed by Togg within the scope of the contractual relationship and the provision and development of the Services provided in the Trumore, limited to the purposes of monitoring user movements through the Trumore, conducting marketing and analysis activities, conducting customized user satisfaction activities, improving the user experience, profiling, creating a personalized user experience, making promotional suggestions, and recommending Togg's products and devices according to the tastes, usage habits, and needs of the Users.

You can review our Privacy Notice to learn about the personal data you have provided within the scope of membership, the purposes of processing and transferring this personal data, your rights as a data subject regulated in Article 11 of the KVKK, and the details of the application methods to Togg. In addition, you always have the opportunity to update your personal data, which you provided when you signed up for Trumore, from the "Profile" screen.

THIRD PARTY APPLICATIONS

Togg may link to some third-party applications and/or websites within the Trumore to facilitate accessibility. Togg does not make any commitment that the third-party applications and/or websites will operate continuously and flawlessly. The links are provided to you solely to facilitate accessibility, and Togg does not accept any liability in any way regarding the services promised to be provided, privacy, or security on third-party applications and websites.

RESOLUTION OF DISPUTES

In case of any dispute arising from the implementation or interpretation of the Agreement, Turkish Law applies to the resolution, and the Gebze Courts and Executive Offices will be authorized.

Complaints and objection procedures stipulated by KVKK in requests regarding personal data are reserved.

OTHER PROVISIONS

This Agreement shall remain in effect until the User unsubscribes from the Trumore ''Account'' screen or the User’s membership is revoked under the terms set forth by Togg in the Agreement.
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In-Vehicle Emergency Call System (eCall) Privacy Notice
Data Controller
Türkiye’nin Otomobili Girişim Grubu Sanayi ve Ticaret Anonim Şirketi (‘‘Togg’’)
Address
Bilişim Vadisi, Muallimköy Mahallesi, Deniz Caddesi, No:143/1 41400 Gebze/Kocaeli-Türkiye
As Togg, we highly value the processing and protection of your personal data. This Privacy Notice is prepared in order to ensure that our users are informed about the personal data processing and transfer during the provision and development of various services within the Togg Website, in accordance with Article 10 of the Personal Data Protection Law NoAs Togg, we have prepared this Privacy Notice in order to ensure that you are informed about the personal data processing, storage, and transfer of your personal data that we collect in accordance with Personal Data Protection Law No. 6698 (“KVKK”), The Regulation Type-Approval Requirements for the Deployment of the eCall In-Vehicle System Based on the 112 Service ("Regulation"), and the relevant legislation.

In the in-vehicle emergency call system (''eCall'') processes carried out by Togg, your vehicle will send the following information and the legally required minimum amount of data when eCall is activated manually or automatically, and a voice call will be made to the emergency call center:

●      The data is limited to the last three positions of the vehicle, as it is necessary to determine the current position and direction of travel at the time of the incident,
●      Vehicle identification number,
●      Vehicle type, brand, model, age and color information,
●      The number of passengers,
●      Type of triggering of the emergency call system (manual/automatic) and timestamp,
●      Type of vehicle's tractive power storage.

Your personal data will be processed and transferred to the emergency call center limitedly for the purposes of conducting emergency management processes, conducting activities in compliance with legislation, conducting communication activities, conducting goods / service after-sales support process, according to the “It is necessary for compliance with a legal obligation to which the data controller is subject”  legal basis regulated in Article 5 (2) of the KVKK. Your processed personal data will only be used within the scope of the eCall service.

If a period of time is specified in the law or relevant legislation for storage of your personal data, the data in question must be kept for at least this period. If a period of time is not stipulated in the law or relevant legislation; it is stored for reasonable periods of time determined in connection with the purposes of processing, provided that it is limited and measured. In this regard, your collected data will be kept for 2 hours after the emergency call for various investigations. After the end of this period, your data will be automatically deleted from the system.Your personal data may be transferred to authorized public institutions under legal regulations in order to fulfill our legal obligations.The eCall system is active by default and cannot be deactivated. However, there is no constant and continuous screening by means of the system. All transactions related to eCall are carried out in line with the principles of individual fundamental rights and freedoms.You have the rights regarding your personal data;
●      to learn whether your personal data are processed or not,
●      to demand for information as to if your personal data have been processed,
●      to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose,
●      to know the third parties to whom your personal data are transferred in country or abroad,
●      to request the rectification of the incomplete or inaccurate data, if any,
●      to request the erasure or destruction of your data under the conditions referred to in KVKK,
●      If you request correction of missing or incorrect data and deletion or destruction of your personal data, to request that this situation be notified to the third parties to whom we transfer your personal data,
●      to claim compensation for the damage arising from the unlawful processing of your personal data.
You can forward your applications and requests regarding your personal data to Togg using the following methods:

●      By sending an electronic mail message to togg.kvkk@togg.com.tr address,
●      By filing an application personally with a valid identity card,
●      By sending a wet-signed application accompanied by a photocopy of your identity card, to the address of Bilişim Vadisi, Muallimköy Mahallesi Deniz Caddesi No:143/1 41400 Gebze/Kocaeli,
●      By sending an e-mail message with mobile signature or secure electronic signature to togg.kvkk@togg.com.tr address,
●      By your registered e-mail address in our systems; to turkiyeninotomobili@hs01.kep.tr registered e-mail address (KEP) by your registered e-mail address (KEP) and secure e-signature or mobile signature;
forward Togg.
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Togg Integrated Management System Policy

On the way we set out to create an automobile brand that will compete on a global scale and whose intellectual property right is owned by Turkiye, we are crea ng connected and electrified new genera on cars and establishing a mobility ecosystem around them.

We believe that sustainable and persistent success will be achieved by implemen ng systems for quality, environment, occupa onal health and safety and energy managements in a con nuous improvement mindset.

In this context, we undertake:

• To take precau ons by managing risks within the scope of quality, environment, occupa onal health and safety and energy as from the project stage by using new or improved technologies related to our products, services, and ac vi es in the Togg mobility ecosystem,
• To reduce our environmental impacts and prevent environmental pollu on by controlling the consump on of raw materials, energy, and natural resources,
• To use energy efficiently by increasing the renewable energy rate and applying innova ve solu ons in our facili es,
• In line with our zero-accident policy, to create a Togg Occupa onal Safety Culture in which the employees take an ac ve role with the awareness of permanence of health and establish a working environment where everyone is safe and well,
• To increase company performance and efficiency of all processes,
• To ensure the par cipa on and coopera on of all our stakeholders in our policy by crea ng an open communica on environment on quality, environment, occupa onal health and safety and energy,
• To comply with the legisla on and other applicable requirements from relevant par es in all processes,
• To ensure the sa sfac on of all our users by providing “mobility solu ons that are fully compliant with the highest quality standards in their field and relevant legisla on” in the Togg mobility ecosystem,
• To support and develop our business partners.

Within the scope of this policy, we are coming to implement all the necessary action plans and to provide all the necessary information and resources to realize above-mentioned engagements.
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Çevre Yönetim Sistemi Kapsamı

Togg Entegre Yönetim Sistemi “Elektrikli araç tasarım, geliştirme ve üretim” faaliyetlerini kapsamaktadır. Entegre Yönetim Sisteminin bir parçası olan Çevre Yönetim Sistemi; Togg Teknoloji Kampüsündeki tüm çalışanları, yüklenicileri, stajyerleri, misafirleri ve görevlendirme gereği Togg Teknoloji Kampüsü dışında bulunanları da kapsamaktadır.
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